Return & Refund Policy

Last Updated: July 18, 2026

At Bulk Liquidation Sales, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.

Return Eligibility

You may request a return within 28 days of receiving your order.

To qualify for a return, the item must:

  • Be unused and in the same condition as received.

  • Be in its original packaging with all included accessories, manuals, and documentation (if applicable).

  • Include proof of purchase or your order confirmation.

Products returned without prior authorization will not be accepted.

How to Request a Return

To initiate a return, please contact us at:

Email: support@bulkliquidationsales.com

Please include:

  • Your order number

  • The reason for the return

  • Photos of the product if it is damaged, defective, or incorrect

Once your request is approved, we will provide return instructions and the appropriate return address.

Return Address:

3840 N 28th Ave
Phoenix, AZ 85017
United States

Return Shipping

  • If you receive a damaged, defective, or incorrect item, Bulk Liquidation Sales will provide a prepaid return shipping label at no additional cost.

  • For returns due to a change of mind or other non-defective reasons, customers may be responsible for return shipping costs unless otherwise stated.

Restocking Fees

Bulk Liquidation Sales does not charge a restocking fee for approved returns. If your return is accepted and meets the conditions outlined in this policy, you will receive a refund without any restocking fee being deducted.

Please note that customers may still be responsible for return shipping costs for non-defective or change-of-mind returns, unless otherwise stated.

Exchanges

We accept exchanges for eligible products within 28 days of delivery.

If you wish to exchange an item, please contact our customer support team before returning the product.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If your order arrives damaged, defective, or incorrect, contact us within 28 days of delivery by emailing support@bulkliquidationsales.com.

Please include clear photos showing the issue so we can investigate and resolve it promptly.

Refunds

After your returned item is received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Depending on your bank or card issuer, it may take additional time for the funds to appear in your account.

Shipping charges are non-refundable unless the return is the result of our error or the item is defective.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Phone: +1 (623) 521-0429

Email: support@bulkliquidationsales.com

Address: 3840 N 28th Ave, Phoenix, AZ 85017, United States

Business Hours: Mon-Fri ( 9:00 AM – 10:00 PM).